SERVICE VIOLATIONS

MEMBER & NON-MEMBER

   
A non-member service request will be denied.

A member cannot book a non-member for services.

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REDIRECTION

Clients are prohibited from redirecting An AGENT to a non-

registered property for catering, linen, or mobile salon service.

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CHILDREN & PETS

Clients must acknowledge the AGENT professional space and keep

children and pets away from tampering with utensils, chemicals and

equipment.

 
The parent or guardian of the minor child and or pet present is 100%

responsible for the protection against hazardous chemicals,

fumes, flammables, and electricity etc.

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INGESTION & ABSORPTION

To prevent chemicals, dust particles and harmful debris

becoming digested, or dissolved wrongfully during service CBC

respectfully ask to the minimum for the client and self-employed

professional:


Please do not touch your hair, face, or phone or dig in bags, when

chemical or products are applied; please wait until the freelancer

says it is safe to do so.

  
Please remind the client to not eat heavy greasy foods with your

hands during manicuring services. Oils may interfere with products

curing properly.

    
If client choose to eat during services, a closed top drink and seal

covered food with utensils are exceptional during services.

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CONFRONTATIONS: (automatic application termination)

Assault; Bullying; Discrimination; Fraud, Harassment; Intimidation;

Sexual Harassment, Violence and or Soliciting Drugs is strictly

prohibited resulting automatic application termination to all parties

of involvement.

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PICTURES & VIDEOS

For quality and service satisfaction; CBC social profile will display

pictures and videos for future showcasing (automatic application

termination).

It is prohibited to humiliate a client by displaying rude; bullying,

harassing profile sharing pictures or videos regardless of any

disputes, disagreements and feud.

It is prohibited to humiliate a contractor by displaying rude;

bullying, harassing profile sharing pictures or videos regardless of

any disputes, disagreements and feud.

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ACTIONS REQUIRED:

All users are required to be professional and dis-stabilize

confrontational disagreements.

All users are required to avoid any escalated confrontation and to

call CBC for assistance.

All users are required to first call – the local police department and

then CBC in life threatening circumstances.

REPORTS & APPEALS

All service type incidents should be reported to CBC immediately and detailed. Reports and Status link is located at CBC Home Page Menu.

Classicstudios.org _ menu _ client
profile _ or under freelancer profile click on _ Status & Reports.

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Non-disclosure and confidential agreement:

Non-disclosure and confidential agreement form is required

between the CLIENT CONTRACTOR and TRAVELING AGENT before

any professional service is provided.  

 

REASONIBLE REPORTS


Accidental injuries.


Un-satisfactory dispute.

     
Additional service request and service amount. (During service.)

     
Slip and fall due to spills or equipment.

     
Harassment, bullying, intimidation.

      
Altercation, disagreement that led up to a refund.

        
Accidental damage made to a property.

     
Intentional damage made to a property.


Chemicals, spills, burns, damage, infection.

Any TRAVELING AGENT found fraudulently charging a CLIENT

without proper documentation will be subjected to application

termination.  

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If a client is nipped by a blade, clipper, nipper, or scissors at the

point of bleed out, first aid will be performed. However, CBC

instructs all AGENTS of cosmetology to discontinue service within

that area.

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CBC SAFTEY POLICY

During services CBC will send out safety notifications to the active

professional. CBC safety protocols and policies are given before each

user to conduct actions taken for service satisfactory.

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If the AGENT or CLIENT reports some type of distress, then CBC will

instruct the AGENT to terminate their active service and proceed to

leave the service appointment.

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If an altercation escalates, the CBC will contact the located police

department while documenting the service issue through CBC’s

reports and appeals.

 

FIELD SUPERVISOR:


CBC- Field Supervisor is not affiliated with cities local police

department.

    
CBC- Field Supervisor description of service is to assist the

TRAVELING AGENT.


CBC- Field Supervisor description of service is to assist the CLIENT

CONTRACTOR.

 
CBC- Field Supervisor description of service is to assist the CLIENT.

     
CBC respectfully ask that all users respect the field supervisors’

assistance to help resolve minor issues and the traveling safety of all

service given.

     
If any circumstances of escalation of conflict arise, please call the

local Police Department.

Contact: _1 (608)-618-0173_ / Email:_Classicstudios.org@gmail.com_

Open: Monday to Sunday 7:00 AM – 8:00 PM

TRANSACTIONAL RATES

Transactional Rate: per booked service $_12.42_.


Transactional Rate: per traveling $_10.00_.


Transactional Rate: service charge $_Varies_.

     
Transactional Rate: service assistance for surveillance

properties $_20.00_.


Transactional Rate: service assistance for non-surveillance

properties $_20.00_.


Transactional Rate: Service Insurance $_30.00_. (Refundable if not

used)

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HOW THE AGENT IS PAID FROM A CLIENT

 
By offer + Tips

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CASH & TIPS:

·        
Cash tips: no loose change on the TRAVELING AGENT bigger than

10.00$.


Tips can be given to a TRAVELING AGENT through an electronic

transaction.


Tips are also allowed through CBC application check out.

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SERVICE INSURANCE:

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Option # 1 Service Insurance: CBC will send out the next available

TRAVELING AGENT upon clients’ service request.

    
Cosmetologist / non-cosmetologist replacement.

   
Retrieve abandon items.

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Option # 2: No Service Insurance: CBC will not send out the next

available TRAVELING AGENT.

·       
CLIENT’S responsibility to discontinue services and rebook the next

available TRAVELING AGENT independently.

OR

       
CLIENT’S responsibility to discontinue services for a refund.

(cancellation/refund policy)

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ADDITIONAL CHARGES:     


Added services made “before” the 1-hour appointment window”.

Clients are allowed to add additional services through CBC website.

      
Added services made “after” the 1-hour service window” changes are

settled between the client and a TRAVELING AGENT.

­­­­APPOINTMENT SCHEDULING

Payments: All booked appointments are upfront payments.


Scheduling: All booked services are scheduled 3

days out from the current date.

    
Scheduling: All On call (immediate service) are 3 1/2 hours out from

current time.

    
Scheduling: Reserved appointments are scheduled 7 days out from

current date and 3 calendar months out from current date.

CANCELLATION & REFUNDS

  
Depending on the bank, the refund may take 3 to 7 business days.

      
The client must call CBC to cancel services, not the freelancer.

       
To receive a 100% refund, the client must cancel within the time

frame of 1 hour before service appointment.

     
Clients may lose processing, tax and traveling fees, if a TRAVELING

AGENT or FIELD SUPERVISOR is in route during service

cancellation.

SUBSCRIPTIONS

BOOTH / STUDIO VACANCY

CLIENT CONTRACTOR can post OPEN BOOTH or BOOTH VACANCY

that is listed as OPEN STUDIO

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OPEN STUDIO: _45.00$_ A month subscription.

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OPEN BOOTH for TRAVELING AGENTS: to book an establishment for

a temporary non-permeant use to service clients.

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BOOTH VACANCY for TRAVELING AGENTS: to contract an

establishment for permeant use to service clients.